Job Title:              Receptionist, Bilingual ES

Reports to:           Campus Principal

Dept/Campus:      Assigned Campus

Pay Grade:            Paraprofessional - PG 2

Wage/Status:        Non-Exempt

Days:                     187

Primary Purpose:

Under moderate supervision, respond to inquiries from staff, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the transportation office.

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

• Ability to operate a phone system
• Effective public relations, organization, communication, and interpersonal skills
• Ability to speak, read, and understands English
• Ability to read and comprehend instructions
• Familiar with transportation terminology
• Proficient in keyboarding, data entry and retrieval, and file maintenance
• Bilingual preferred

Experience:

One years of clerical experience in an office setting

Essential Job Functions:

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff as needed.
• Greet visitors respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
• Communicate and respond to bus driver and other transportation staff needs.
• Research school transportation issues, review trends, new laws, etc. Report the information to the Director of Transportation.
• Maintain visitor log.

Other Duties and Responsibilities:

• Provide clerical assistance as needed.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality of information.
• Report to work in a timely manner according to assigned schedule.
• Maintain professional interactions with staff, parents, community and visitors.
• Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position.

Professional Conduct:

• Maintain professional interactions with staff, parents, community and visitors.
• Demonstrate the ability to remain calm and withstand pressures.
• Demonstrate flexibility to change in routine and adapt quickly to changing situations.
• Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly.
• Avoid gossip, or speaking badly about the district and district personnel.

Supervisory Responsibilities:        

None

Equipment Used:

Personal or laptop computer, printer, copier, fax machine, shredder, calculator, telephone, electronic mobile devices, projector, and display monitor

Working Conditions:

Physical Demands /Mental Demands/ Environmental Factors:

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Regularly sit, talk or hear; frequently required to use hands to finger, handle, or feel; frequent repetitive hand motions; prolonged use of computer; occasionally lift and/or move up to 50 pounds; occasionally required to stand, walk reach with hands and arms; vision abilities include close vision; and color vision, regularly work with frequent interruptions, maintain emotional control under stress; the noise level is usually moderate. The employee may spend long hours in intense concentration which requires attention to detail and high levels of accuracy.  There are a number of deadlines associated with this position, which may cause significant stress. The employee must also deal with a wide variety of people on various issues. Predictable and regular attendance expected.